Sound familiar?
You can’t answer with your hands full, so the customer rings the next name on Google. How many calls did you miss last week?
You send a quote, life gets busy and you never follow up. The job goes to whoever did.
Chasing payment is awkward and easy to put off. Meanwhile, money you’ve already earned sits in someone else’s account.
The businesses down the road are starting to reply to enquiries in seconds and follow up every quote. The good news: you don’t need a tech team to do the same.
What I set up for you
Each one is built around how you already work, and you stay in charge of what it sends.
Miss a call on a job and an AI assistant texts the customer back within a minute, answers the basics and offers them a time.
Saves: the jobs that used to go to the next name on Google.
Record a voice note after the site visit. AI turns it into a branded quote, priced from your own price list, ready for you to check and send.
Saves: an evening at the laptop for every quote.
A few days after you send a quote, a friendly follow-up goes out in your own words. No reply? Another goes a week later. As soon as they respond, it stops.
Saves: jobs lost to quotes that went quiet.
When the job’s done, the invoice goes out. Polite reminders follow until it’s paid, so you never have to send the awkward message yourself.
Saves: weekends spent chasing money you’ve already earned.
After each job or appointment, customers get a friendly nudge to book the next one, whether that’s a service, a colour or a check-up, with reminders so they turn up.
Saves: customers drifting to someone else between visits.
That’s exactly what the free discovery call is for.
Book your free discovery callHow it works
A free one-to-one call about how your business runs day to day. We look at where your time goes, which tools you already use and how your customer data is handled.
You get a short list of what’s worth automating first, what to leave alone and anything to tighten up on data safety. Want it built? I’ll quote a fixed price up front.
I build it, test it with you and show you how it works. Then it gets on with the admin while you get on with the job.
Your data stays yours
Everything I set up runs on business AI accounts with training switched off, so your customers’ details stay yours. And whether you work with me or not, three simple habits go a long way.
Don’t paste names, addresses or bank details into a free AI tool.
Check the privacy settings on every AI tool you use, and turn training off where you can.
Use a proper business account, set up correctly, whenever AI touches customer information.
Want the full list? The AI Data Safety Checklist is free when you book your discovery call.
Free for local businesses
A free one-to-one call about how your business actually runs. We’ll find the real jobs AI can take off your hands, like replying to enquiries, chasing quotes and sending invoices, and what to leave alone. No jargon, no selling of software and no obligation.
The catch: I can only do 10 discovery calls a month. When they’re gone, they’re gone.
Or email me at warren.christie@falconprofessionalservices.co.uk
Prefer a group session first? I also run free live workshops online. Ask about the next date when you get in touch.
What you get
Who you’ll deal with
I’ve spent my career in operations and technology, and I look after IT and cyber security for a group of companies. Oaklight AI is how I bring that to local, hands-on businesses: practical AI, set up properly, with your customers’ data kept safe.
I’m based in Hampshire and work with trades, salons and local services within about 40km of Southampton. I also make plain-English videos on YouTube and Facebook about using AI and keeping customer data safe.
Warren Christie
Founder, Oaklight AI
FAQs
No. If you can use WhatsApp, you can do this. I set everything up and show you how it works in plain English.
I use business AI accounts with training switched off, so your customers’ details aren’t used to train AI. The discovery call also looks at how your customer data is handled today, so you know what to tighten up.
Yes. It’s worth £295 and it’s free for local businesses, with no obligation. I can only do 10 a month, so it’s first come, first served.
Building automations is a paid service. After your discovery call I’ll quote a fixed price, so you know the cost before anything starts.
Hands-on local businesses: plumbers, electricians, builders, beauty salons and other local services. If your work is on the tools and your admin happens after hours, I can help.
Hampshire. I work with businesses within about 40km of Southampton, and my workshops run online.