Privacy notice
How we look after your information
Last updated: 12 November 2026
This notice explains, in plain English, what personal information we collect when you get in touch, book a discovery call or sign up for a workshop, what we do with it and the choices you have.
Who we are
Oaklight AI is a trading name of Falcon Professional Services Ltd, registered in England & Wales, company no. 16148007. We are the data controller for the information described here.
If you have any questions about your information, email warren.christie@falconprofessionalservices.co.uk.
What we collect
When you email us, book a discovery call, sign up for a workshop or fill in one of our forms, we may collect your name, email address, phone number, business name and type of business, and anything you choose to tell us about how your business runs.
How we use it
We use your information to reply to you, run the discovery call or workshop you asked for, send you the checklists and emails you signed up for, and quote for work if you ask us to.
Our legal basis is taking steps at your request before a contract, and our legitimate interest in replying to enquiries. Where we send you marketing emails, we rely on your consent, and every email includes a link to unsubscribe.
Who we share it with
We never sell your information. We use a small number of service providers to run the business, such as Fantastical (by Flexibits) for booking calls and SendFox for workshop emails. If you sign up through a Facebook form, Meta also processes your details under its own privacy policy.
AI and your information
If we use AI tools to help with your enquiry or project, we use business AI accounts with training switched off, so your details are not used to train AI models.
How long we keep it
We keep enquiry details only for as long as we need them to reply and follow up, then delete them. If you become a client, we keep records of our work for as long as the law requires for tax and accounting, which is usually six years.
Your rights
You can ask us for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw your consent at any time. Just email us and we’ll respond within one month.
If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
This website doesn’t set cookies or use tracking. It loads its font from Google Fonts, which means your browser connects to Google’s servers to fetch it.
Changes to this notice
If we change this notice, we’ll update the date at the top of this page.